Terms of Engagement
Rules of Interaction. Mutual Respect. Platform Integrity.
These Terms of Engagement ("Terms") govern your access to and use of the SelfElite website, educational programs, Personal Sessions, workshops, events, digital products, partner programs, communities, and all related services.
By accessing the SelfElite website or using any SelfElite service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Engagement. If you do not agree with these Terms, you should discontinue use of the SelfElite website and services.
About SelfElite
SelfElite is a Performance Development Platform dedicated to delivering structured educational programs, workshops, events, Personal Sessions, digital resources, and development systems designed to support individuals in improving performance through disciplined learning, practical application, and continuous development.
For the purposes of these Terms, "Personal Session" refers to any individual appointment, consultation, assessment, coaching interaction, or one-to-one service offered by SelfElite.
Unless expressly stated otherwise for a particular service, SelfElite provides educational and performance development services.
Acceptance of These Terms
By accessing the SelfElite website, creating an account, purchasing a product, enrolling in a program, booking a Personal Session, participating in an event, joining a community, or otherwise using any SelfElite service, you agree to comply with these Terms of Engagement. These Terms apply to all users, including:
- Website visitors
- Customers
- Participants
- Students
- Community members
- Personal Session clients
- Affiliates and Partners
- Event attendees
- Any other users of SelfElite services
Eligibility
To use SelfElite services, you confirm that:
- You have the legal capacity to enter into a binding agreement under applicable law.
- The information you provide is accurate and complete.
- You will keep your account information updated.
- You will use SelfElite services only for lawful purposes.
Where participation by minors is permitted, consent from a parent or legal guardian may be required. SelfElite reserves the right to refuse or terminate access where eligibility requirements are not met.
User Accounts
Certain SelfElite services may require you to create an account. You are responsible for:
- Maintaining the confidentiality of your login credentials.
- Restricting unauthorized access to your account.
- All activities conducted through your account.
- Promptly notifying SelfElite of any suspected unauthorized use.
SelfElite is not responsible for losses resulting from your failure to protect your account credentials.
Purchases and Payments
By purchasing a SelfElite product or service, you agree that:
- You are authorized to use the selected payment method.
- All payment information provided is accurate.
- Applicable prices, taxes, and fees will be disclosed before purchase where required.
- Payments are processed through authorized third-party payment providers.
- Access to certain products or services may begin immediately after successful payment.
- Payment processing is subject to the policies of the applicable payment provider.
Programs and Personal Sessions
SelfElite offers a variety of educational programs, workshops, events, digital resources, and Personal Sessions. Participation in these services is voluntary. Certain services may require:
- Registration
- Scheduling
- Additional agreements
- Consent forms
- Completion of prerequisite activities
Participants are responsible for reviewing any service-specific information provided before participating.
Code of Conduct
SelfElite is committed to maintaining a respectful, professional, and constructive environment. By using SelfElite services, you agree to:
- Treat other participants with respect.
- Communicate professionally.
- Follow instructions provided during programs and events.
- Respect the privacy of other participants.
- Use SelfElite services responsibly.
- Comply with applicable laws.
SelfElite expects all participants to contribute positively to the learning environment.
Prohibited Activities
While using SelfElite services, you agree that you will not:
- Violate applicable laws.
- Engage in fraudulent or deceptive conduct.
- Misrepresent your identity.
- Attempt unauthorized access to SelfElite systems.
- Interfere with website functionality.
- Distribute malware or malicious software.
- Harass, threaten, or abuse others.
- Upload unlawful, offensive, or harmful content.
- Share confidential information belonging to others.
- Circumvent security measures.
- Use automated systems to extract website content without authorization.
- Use SelfElite services in a manner that may damage the platform or its users.
SelfElite reserves the right to investigate suspected violations.
Community Standards
Where SelfElite provides communities, discussion groups, online forums, or similar spaces, participants agree to maintain a respectful environment. Community members must not:
- Harass other members.
- Discriminate against others.
- Share offensive or illegal content.
- Promote scams or deceptive schemes.
- Spam communities.
- Disrupt educational activities.
- Impersonate SelfElite representatives.
SelfElite may moderate community activity and remove content or participants where necessary to maintain a safe and productive environment.
User-Generated Content
You remain responsible for any content you submit through SelfElite services, including:
- Comments and Reviews
- Feedback and Questions
- Assignments
- Community posts
- Uploaded files
By submitting content, you confirm that:
- You have the necessary rights to submit it.
- Your content does not violate the rights of others.
- Your content complies with these Terms.
- You grant SelfElite a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content solely for the operation, improvement, promotion, or administration of SelfElite services, unless otherwise agreed or prohibited by applicable law.
Communications
By using SelfElite services, you agree that SelfElite may contact you regarding:
- Account notifications
- Purchases and Program access
- Event reminders
- Personal Session scheduling
- Customer support
- Important service announcements
- Security notifications
- Policy updates
- Promotional communications where permitted by applicable law
You may unsubscribe from promotional communications at any time. However, you may continue to receive communications necessary for the administration of your account, purchases, or participation in SelfElite services.
Intellectual Property
All intellectual property associated with SelfElite remains the exclusive property of SelfElite or its licensors unless expressly stated otherwise. This includes, but is not limited to:
- The SelfElite name and brand identity
- Logos and visual assets
- Educational programs
- Personal Sessions
- Frameworks
- Methodologies
- Protocols
- Program structures
- Written content
- Articles
- Research
- Videos
- Audio experiences
- Documents
- Graphics
- Downloads
- Website design
- Databases
- Source code (where applicable)
Your use of SelfElite services does not grant ownership of any intellectual property. The use of SelfElite intellectual property is governed by our Intellectual Property & Copyright Policy, which forms part of these Terms.
Privacy
Your privacy is important to us. The collection, use, storage, protection, and disclosure of personal information are governed by our Privacy Policy. By using SelfElite services, you acknowledge that your information may be processed in accordance with that Privacy Policy.
Refunds and Cancellations
Refunds, cancellations, transfers, and rescheduling are governed by the SelfElite Fair Refund Policy. By purchasing any SelfElite product or service, you agree to the applicable refund terms. Nothing contained in these Terms modifies or replaces the Refund Policy.
Third-Party Services
SelfElite may use trusted third-party providers to support the operation of our services, including:
- Payment processors
- Website hosting providers
- Learning platforms
- Video conferencing services
- Email service providers
- Analytics providers
- Customer support systems
- Scheduling systems
- Partner management platforms
These third-party services operate under their own terms and privacy policies. SelfElite is not responsible for the practices, availability, or content of third-party services beyond our reasonable control.
Suspension and Termination
SelfElite reserves the right to suspend, restrict, or terminate access to any service, account, community, or program where we reasonably believe that a user has:
- Violated these Terms.
- Violated applicable law.
- Infringed intellectual property rights.
- Engaged in fraudulent conduct.
- Misused SelfElite services.
- Threatened the safety, security, or experience of other users.
- Attempted unauthorized access to our systems.
Where reasonably practicable, SelfElite may provide notice before suspension or termination. Termination does not automatically create a right to a refund.
Website Availability
While SelfElite strives to provide reliable access to its website and services, uninterrupted availability cannot be guaranteed. Temporary interruptions may occur due to:
- Maintenance
- Security updates
- Technical failures
- Network interruptions
- Third-party service outages
- Circumstances beyond our reasonable control
SelfElite will make reasonable efforts to restore services as soon as practicable.
Disclaimers
SelfElite services are provided on an "as available" and "as provided" basis unless otherwise required by applicable law. Nothing contained within SelfElite services should be interpreted as a guarantee of any specific outcome.
Participation in our programs, educational resources, Personal Sessions, workshops, or events does not guarantee personal, academic, professional, financial, or business results.
Additional information regarding the scope and limitations of our services is provided in the SelfElite Disclaimer, which forms part of these Terms.
Limitation of Liability
To the fullest extent permitted by applicable law, SelfElite, its owners, employees, contractors, affiliates, instructors, representatives, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:
- Use of the website.
- Participation in programs, Personal Sessions, or Events.
- Digital resources.
- Technical interruptions.
- Third-party services.
- User decisions or actions.
- Unauthorized access beyond our reasonable control.
Where liability cannot legally be excluded, it shall be limited to the maximum extent permitted by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless SelfElite, its owners, employees, contractors, affiliates, representatives, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your violation of these Terms.
- Your unlawful conduct.
- Your misuse of SelfElite services.
- Your infringement of the rights of another person or organization.
Force Majeure
SelfElite shall not be responsible for delays, interruptions, or failure to perform obligations resulting from events beyond our reasonable control. Such events may include:
- Natural disasters
- Government actions
- Public emergencies
- Internet failures
- Power outages
- Cybersecurity incidents
- Labor disputes
- Acts of war
- Other unforeseen circumstances
During such events, affected obligations may be suspended for the duration of the disruption.
Governing Law
These Terms of Engagement shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which SelfElite operates, without regard to conflict of law principles.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts unless otherwise required by applicable law.
Changes to These Terms
SelfElite may revise these Terms of Engagement from time to time to reflect changes in:
- Services
- Business operations
- Technology
- Legal requirements
- Platform functionality
The updated version becomes effective upon publication unless otherwise stated. Your continued use of SelfElite services after updated Terms have been published constitutes your acceptance of the revised Terms.
Contact Us
If you have questions regarding these Terms of Engagement, please contact the SelfElite Support Team.