SELFELITE FAIR REFUND POLICY

7-Day Performance Promise

Eligible SelfElite Performance Protocols are protected by our 7-Day Performance Promise.

If you are not satisfied with your eligible Performance Protocol, you may request a 100% refund within seven (7) calendar days from the official start date of the protocol.

No explanation is required.

If your request is submitted within this period and your purchase qualifies under this policy, your refund will be processed in accordance with this Refund Policy.

After the seven-day refund period expires, refunds are generally not available unless required by applicable law.

This section applies to one-to-one services offered by SelfElite, including professional hypnotherapy sessions, consultations, and individual performance development sessions.

Cancellation & Rescheduling

You may cancel or reschedule your appointment up to three (3) calendar days before your scheduled session.

Requests received after this period are generally not eligible for a refund or rescheduling, except where required by applicable law or approved by SelfElite under exceptional circumstances.

Cancellation by SelfElite

If SelfElite cancels your appointment, you may choose to:

• Reschedule your session, or
• Receive a full refund of the amount paid for that session.

Unless otherwise stated, digital products such as downloadable resources, audio programs, videos, templates, workbooks, and similar content are non-refundable once access has been granted.

Refund and cancellation terms for live workshops, seminars, and events will be stated on the applicable registration page.

If SelfElite cancels an event, participants will be offered either:

• A full refund of the event fee paid to SelfElite, or
• A transfer to another available session.

Memberships and subscription services may be cancelled before the next renewal date to prevent future charges.

Payments already processed for the current membership period are generally non-refundable unless otherwise stated or required by law.

Refunds are generally not provided because:

• You changed your mind after the applicable refund period.
• You chose not to participate.
• You did not attend a scheduled session or event.
• You forgot your appointment.
• You did not use your purchased access.
• You expected outcomes that were not guaranteed.

SelfElite provides educational and professional development services. Individual outcomes vary and cannot be guaranteed.

If you believe your purchase qualifies for a refund under this policy, please submit your request through the official SelfElite Support Center or our official WhatsApp Support.

Our support team may ask for information such as:

• Full Name
• Email Address
• Order or Transaction ID
• Program or Service Purchased
• Purchase Date

This information is used only to verify your purchase and process your request.

• Refunds will generally be issued to the original payment method used for the purchase whenever possible.
• Refunds are typically initiated within 7 business days after approval.
• The time required for the refunded amount to appear in your account depends on your bank or payment provider.
• If a refund is approved, access to the refunded program or service, including related digital resources, community access, downloads, and future updates associated with that purchase, may be withdrawn.

To protect both our customers and our platform, SelfElite reserves the right to investigate refund requests where there is reasonable evidence of fraud, misuse, unauthorized account activity, or violations of our Terms of Engagement.

SelfElite may update this Refund Policy from time to time to reflect changes in our services, operations, or legal obligations.

The latest version will always be available on this page and becomes effective upon publication.

If you have any questions about this Refund Policy or need help with a purchase, please contact the SelfElite Support Team through our official Support Center or WhatsApp Support.

We are committed to providing timely, fair, and professional assistance.